return form accessory
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Submit a Return
If you purchased directly from DECKED, start your return below. If your purchase was through a dealer or upfitter, return requests must be processed through them—dealers can submit here via the [Dealer Returns Form](/content/pages/dealer-upfitter-return-form "Dealer/Upfitter Return Form"/index.html).
Drawers, CargoGlide or Tool Box
DECKED DRAWER SYSTEM, TOOL BOX, AND CARGOGLIDE RETURN POLICY:
- You are required to be present on the pick-up date of your return.
- Returns of a DECKED Drawer Systems, Tool Boxes, and CargoGlide must be made within 30 days of receiving the shipment.
- These products have a $350 return charge that will be deducted from the refund once the product is received.
- Items must be packaged and attached to a wooden pallet. DECKED does not cover the pallet and the packaging for return freight shipment. You can reuse your original packaging as long as it's secured.
- DECKED covers the freight cost and will supply a return shipping label and RMA number. Detailed directions for shipping will be included in followup email after filling out form below.
- If you did not purchase from DECKED directly (or DECKED Amazon store), you will need to contact the dealer or website you purchased from to arrange for a return with them. We are not able, under any circumstances, to return a product that wasn’t purchased directly from DECKED.com or DECKED Amazon store.
If you’re eligible for a return please fill out the return form below and our Customer Service Team will be in touch within 24-48 business hours.
Return Form - Systems
Cases, Bins or Accessories
DECKED ACCESSORY RETURN POLICY:
- There is no return processing fee for these products.
- Returns must have an RMA number written on the packaging or shipping label. Not writing an RMA on the outside of a box will cause refund delays since our warehouse will not be able to identify the order.
- Customer is responsible for return shipping. Return shipping address: DECKED Returns
25401 Elliott Rd.
Defiance, OH 43512- To generate an RMA number for accessories, START YOUR ACCESSORY RETURN BELOW.
If you’re eligible for a return please fill out the accessory return form below and our Customer Service Team will be in touch within 24-48 business hours.
Return Form - Accessories
Drawers, CargoGlide or Tool Box
DECKED DRAWER SYSTEM, TOOL BOX, AND CARGOGLIDE RETURN POLICY:
If you’re eligible for a return please fill out the return form below and our Customer Service Team will be in touch within 24-48 business hours.
Cases, Bins or Accessories
DECKED ACCESSORY RETURN POLICY:
25401 Elliott Rd.
Defiance, OH 43512- To generate an RMA number for accessories, START YOUR ACCESSORY RETURN BELOW.
If you’re eligible for a return please fill out the accessory return form below and our Customer Service Team will be in touch within 24-48 business hours.
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