DECKED Returns | Start Your Product Return

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Submit a Return

If you purchased directly from DECKED, start your return below. If your purchase was through a dealer or upfitter, return requests must be processed through them—dealers can submit here via the [Dealer Returns Form](/content/pages/dealer-upfitter-return-form "Dealer/Upfitter Return Form"/index.html).

Drawers, CargoGlide or Tool Box

DECKED DRAWER SYSTEM, TOOL BOX, AND CARGOGLIDE RETURN POLICY:

You are required to be present on the pick-up date of your return.
Returns of a DECKED Drawer Systems, Tool Boxes, and CargoGlide must be made within 30 days of receiving the shipment.
These products have a $350 return charge that will be deducted from the refund once the product is received.
Items must be packaged and attached to a wooden pallet. DECKED does not cover the pallet and the packaging for return freight shipment. You can reuse your original packaging as long as it's secured.
DECKED covers the freight cost and will supply a return shipping label and RMA number. Detailed directions for shipping will be included in followup email after filling out form below.
If you did not purchase from DECKED directly (or DECKED Amazon store), you will need to contact the dealer or website you purchased from to arrange for a return with them. We are not able, under any circumstances, to return a product that wasn’t purchased directly from DECKED.com or DECKED Amazon store.

If you’re eligible for a return please fill out the return form below and our Customer Service Team will be in touch within 24-48 business hours.

Return Form - Systems

Important update about our holiday hours

Return Form - Systems

Your Name*

Email*

Phone*

Phone

Please enter the order number or PO number that your product for return was purchased under. *

Please enter the name of the product(s) that you would like to return. *

If you need to return more than one product, make sure all are listed above.

Please select the reason you would like to return your product(s). *

Select the most appropriate option.

Please select the date that you would like for your return product to be picked up from your location (Monday through Friday only). *

Street Address*

State/Region*

Country*

City*

Zip Code*

Please provide a picture of your system for return. Note that your system will be required to be palletized and boxed in it's original packaging prior to pickup by our freight carriers. (10 files max, total file size must be less than 50MB)

Select File

By submitting this form, you acknowledge that you understand and accept the conditions of the DECKED Return Policy.*

True

False

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Cases, Bins or Accessories

DECKED ACCESSORY RETURN POLICY:

There is no return processing fee for these products.
Returns must have an RMA number written on the packaging or shipping label. Not writing an RMA on the outside of a box will cause refund delays since our warehouse will not be able to identify the order.
Customer is responsible for return shipping. Return shipping address: DECKED Returns

25401 Elliott Rd.

Defiance, OH 43512- To generate an RMA number for accessories, START YOUR ACCESSORY RETURN BELOW.

If you’re eligible for a return please fill out the accessory return form below and our Customer Service Team will be in touch within 24-48 business hours.

Return Form - Accessories

Important update about our holiday hours

Return Form - Accessories

Your Name*

Email*

Phone*

Phone

Please enter the order number or PO number that your product for return was purchased under.*

Please enter the name of the product(s) that you would like to return.*

Please select the reason you would like to return your product(s).*

Select the most appropriate option.

By submitting this form, you acknowledge that you understand and accept the conditions of the DECKED Return Policy. *

True

False

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Drawers, CargoGlide or Tool Box

DECKED DRAWER SYSTEM, TOOL BOX, AND CARGOGLIDE RETURN POLICY:

If you’re eligible for a return please fill out the return form below and our Customer Service Team will be in touch within 24-48 business hours.

Return Form - Systems

Cases, Bins or Accessories

DECKED ACCESSORY RETURN POLICY:

25401 Elliott Rd.

Defiance, OH 43512- To generate an RMA number for accessories, START YOUR ACCESSORY RETURN BELOW.

If you’re eligible for a return please fill out the accessory return form below and our Customer Service Team will be in touch within 24-48 business hours.

Return Form - Accessories

Important update about our holiday hours

Return Form - Accessories

Your Name*

Email*

Phone*

Phone

Please enter the order number or PO number that your product for return was purchased under.*

Please enter the name of the product(s) that you would like to return.*

Please select the reason you would like to return your product(s).*

Select the most appropriate option.

By submitting this form, you acknowledge that you understand and accept the conditions of the DECKED Return Policy. *

True

False

Submit

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